
doi: 10.1108/eb003996
Validation and evaluation are essential elements of the total training process if any indications are to be derived as to the effectiveness of such training. To counteract a purely cosmetic approach to validation, evaluation can be divided into validation, concerned with the effectiveness of training methods, and a wider assessment of the methods' practical results in the workplace. Post‐training questionnaires need to be well‐designed, and a three‐test approach in assessing learning derived would help reduce subjectivity.
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