The 1976 Race Relations Act received the Royal Assent on 22 November, 1976; but, at the time of going to Press, the Commencement Order (or Orders) visualised in Section 79(2) of the Act had not been issued by the Secretary of State. Nevertheless, we ask the reader to assume that the events referred to in the case study take place after the implementation dates of all the various provisions of the Act. The organisation referred to in the study as the ‘Composite Insurance Group Ltd is an entirely imaginary organisation, and the three individuals in the study, together with the comments attributed to them, are entirely fictional. Any resemblance to any real organisation, past or present, or to any real individual, is entirely coincidental.