Following the Hayes Report, the TSA commissioned a survey to be carried out by ITRU on the current problems in the management of human resources in this country. Opinions, feelings, attitudes, perceptions, and proposals on the subject have been collected by five ITRU research staff from about 100 people closely concerned with the subject. Three main groups were involved: Line managers, general managers, and personnel specialists from all sizes of company — ‘industrial’ respondents. Directors, training officers, and advisers from industrial training boards — ‘training board’ respondents. Principals, heads of departments, and lecturers from universities, polytechnics, technical colleges, and other institutions concerned with management studies — ‘management education’ respondents.