The high intensity and energy ISOLDE (HIE-ISOLDE) project is an upgrade to the existing ISOLDE facility at CERN. The foreseen increase in the nominal intensity and the energy of the primary proton beam of the existing ISOLDE facility aims at increasing the intensity of the produced radioactive ion beams (RIBs). The currently existing ISOLDE facility uses the proton beam from the proton-synchrotron booster with an energy of 1.4 GeV and an intensity up to 2 μA. After upgrade (final stage), the HIE-ISOLDE facility is supposed to run at an energy up to 2 GeV and an intensity up to 4 μA. The foreseen upgrade imposes constrains, from the radiation protection and the radiation safety point of view, to the existing experimental and supply areas. Taking into account the upgraded energy and intensity of the primary proton beam, a new assessment of the radiation protection and radiation safety of the HIE-ISOLDE facility is necessary. Special attention must be devoted to the shielding assessment of the beam dumps and of the experimental areas. In this work the state-of-the-art Monte Carlo particle transport simulation program FLUKA was used to perform the computation of the ambient dose equivalent rate distribution and of the particle fluxes in the projected HIE-ISOLDE facility (taking into account the upgrade nominal primary proton beam energy and intensity) and the shielding assessment of the facility, with the aim of identifying in the existing facility (ISOLDE) the critical areas and locations where new or reinforced shielding may be necessary. The consequences of the upgraded proton beam parameters on the operational radiation protection of the facility were studied.