Abstract Although a number of studies have explored the experiences of remote English language teaching in response to COVID-19, yet to be addressed is English language teacher-educators’ beliefs regarding their online tutoring practices. This article reports on the finding of a study which attempted to identify tutors’ beliefs about the differences between face-to-face (F2F) and online tutoring and the knowledge and skills required for online tutoring. Data collected through a questionnaire and follow-up interviews reveal that instructional strategies were regarded as a main difference between F2F and online tutoring, followed by the use of technology. However, knowledge about technology and how to use it was believed to be most important for tutoring in an online environment. Implications of the study include creating structured professional learning opportunities for online tutors, incorporating a focus on managing well-being, and developing awareness of the trainees’ sociocultural context.