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Abstract This chapter introduces the most important classic tenets in consumer behaviour with respect to their applicability in the tourism field. The chapter first deals with behavioural determinants of a broader nature, concentrating on reference group influences. Next, concepts concerning the individual are presented with a focus on: (i) tourist self-image; (ii) perception and cognition; (iii) motivation; and (iv) attitude and intention. Finally, an overview of the decision-making process is given, and other important determinants of tourist decision making, including the 'evoked set', are discussed.
tourism management, strategic management, tourism, consumer behaviour, SDG 12 - Responsible Consumption and Production
tourism management, strategic management, tourism, consumer behaviour, SDG 12 - Responsible Consumption and Production
citations This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 17 | |
popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Top 10% | |
influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Average | |
impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Average |