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image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao AI & Societyarrow_drop_down
image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao
AI & Society
Article . 1991 . Peer-reviewed
Data sources: Crossref
DBLP
Article . 1991
Data sources: DBLP
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What are experts for?

Authors: Marianne LaFrance;

What are experts for?

Abstract

Knowledge engineering is the term given to the process of developing expert systems and knowledge engineers are the people who acquire the requisite knowledge from experts and structure that knowledge into a useable computer program. As knowledge engineering becomes a more accepted technology, there is increasing concern about attendant social costs, such as job displacement or possible exploitation of experts. This paper reports on our efforts to explore this latter issue by scrutinizing how knowledge engineers think about the domain expert and the role that person plays in system development. To accomplish this aim, we asked several samples of novice engineers to write story completions to a preamble that describes a knowledge engineer encountering a reluctant expert who may be fearing job loss if the system is implemented. The resulting accounts were content-analysed for insights as to how novice system builders think about experts. The results indicate that experts are conceived more as a tool to be used rather than a person to be respected.

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citations
The total number of citations received by all articles of the researcher of interest.
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
1
Average
Average
Average
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