
doi: 10.1002/mar.21729
AbstractThis paper investigates the influence of language style (formal vs. colloquial) on the effectiveness of charitable appeals. Although prior research has found persuasive effects associated with colloquial language style, we propose that the influence of language style is context dependent. Charitable appeals generally address relatively serious topics. Since formal language style is more context congruent in communicating this seriousness, it should be more effective in expressing the emotional arousal or the effort of the communicator, which we expected to result in greater charitable support. Across four studies, we provide important insights on how charitable organizations can better align language style to increase donor support. We find that formal language style (vs. colloquial) results in greater charitable support. We also find evidence for the underlying role of perceptions of emotional arousal, as in indication of effort, in this relationship. Lastly, we find support for a moderator related to one's prior beliefs. Since individuals with high just‐world beliefs are motivated to vary their prosocial behaviors, we find a moderating effect of just‐world beliefs, but only when the belief is high, that is, when individuals seek accountability.
| selected citations These citations are derived from selected sources. This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 24 | |
| popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Top 10% | |
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| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Top 10% |
