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European Journal of Social Psychology
Article . 2023 . Peer-reviewed
License: CC BY
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Article . 2023
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Expectation violation and cognitive dissonance theory: Proposal for an epistemic inconsistency management model

Authors: Aubert‐teillaud, Benjamin; Bran, Alexandre; Vaidis, David;

Expectation violation and cognitive dissonance theory: Proposal for an epistemic inconsistency management model

Abstract

AbstractA crucial dilemma for any individual facing contradictory information is whether to maintain or disengage from an expectation. Cognitive dissonance theory offers an influential model of these situations. However, this theory does not provide clear predictions regarding the use of reduction strategies (methods used to resolve inconsistency) and their consequences. We propose a decision rule and parameters to model decisions faced by individuals who encounter epistemic inconsistency. Inconsistency leads individuals to assess the probabilities and costs associated with the error of disengaging from a correct expectation and the error of maintaining an incorrect expectation. Depending on these assessments, individuals opt for a reduction strategy allowing for maintenance of or disengagement from the expectation. We propose a categorization of reduction strategies derived from this process and oriented towards the explanation of expectation bolstering, contributing to the understanding of radicalization. This model offers new predictions and avenues for empirical work.

Country
France
Keywords

prediction error, consistency, cognitive dissonance, [SCCO.PSYC]Cognitive science/Psychology, [SCCO.PSYC] Cognitive science/Psychology, radicalization, inconsistency

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    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    13
    popularity
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    Top 10%
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Top 10%
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
13
Top 10%
Average
Top 10%
Green
hybrid