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Core competencies for healthcare practitioners and clinics providing gender-affirming care from the patient perspective: An international qualitative study

An international qualitative study
Authors: Manraj N. Kaur; Shane D. Morrison; Shelby L. Kennedy; Tim C. van de Grift; Astrid Højgaard; Amalie Lind Jacobsen; Natasha Johnson; +11 Authors

Core competencies for healthcare practitioners and clinics providing gender-affirming care from the patient perspective: An international qualitative study

Abstract

Transgender and gender-diverse (TGD) individuals face significant barriers to healthcare access, including healthcare providers' (HCPs) lack of knowledge on TGD-specific healthcare issues, discrimination, and mistreatment. The World Professional Association for Transgender Health recommends integrating TGD health competencies into training. However, specific guidance on what these competencies should be, particularly from a patient-centered lens, is lacking. Hence, the purpose of this study was to establish core competencies for HCPs and clinics providing gender-affirming care using patient perspectives.Patients who were 16 years or older and seeking gender-affirming care at tertiary care centers or communities in Canada, Denmark, the Netherlands or the United States 2018-2020 were included. Concept elicitation interviews were conducted, and the interviews were analyzed using content analysis approach.84 participants were included. Participant-elicited core competencies were described at the level of HCP and the clinic. Competencies pertaining to HCPs were categorized into 4 domains: generic traits (professionalism, nonjudgmental attitude, openness), cultural competency (awareness of TGD-specific health issues, trauma-informed care), patient-centered care (incorporating patient preferences, knowledge, and goals into treatment plans), and care organization and delivery (multi-disciplinary care). Competencies pertaining to clinics were categorized into 2 domains: generic traits (timeliness, efficiency, responsiveness) and gender-affirming care-specific cultural competency (culturally competent support staff, discrete check-in processes, non-assumptive forms).Patient-centered core competencies should be integrated into HCP trainings and clinic workflows and have the capability to improve the quality of care that TGD patients receive.

Keywords

Male, Adult, Canada, Gender-affirming care, Health Personnel, Denmark, Healthcare providers, Middle Aged, Transgender Persons/psychology, Transgender Persons, United States, Patient-Centered Care, Transgender, Health Personnel/standards, Humans, Female, Clinical Competence, Cultural Competency, Qualitative, Gender-Affirming Care, Qualitative Research, Core competencies, Netherlands

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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