Urgency of the research. The analysis shows that besides keeping pace in “classic” applications of robots (industrial robots) for manufacturing (engineering) industrial processes, at the same time the applications tend to concentrate mainly in the so-called non-engineering industrial and non-manufacturing (service) industries. Target setting. Trends bring functional and constructional new requirements for robots and their applications, especially those related to the efficient usability of robots in new segments of the non-manufacturing and service sector. Actual scientific researches and issues analysis. Actual research is nowadays focused at such problematics, because return of investments based on robotic devices seems to be reliable and people at workplace can realize and focus to another type of tasks. Uninvestigated parts of general matters defining. Within this sector, it is primarily the area of rescue, where service robots have to overcome various obstacles in the performance of their activities, get into hard-to-reach and dangerous places, etc. depend mainly on its conceptual solution. The research objective. Given that the company's priority is to continually improve its products, this group of robots is also looking for new innovative approaches that would improve the conceptual solutions of service robots and their operation in the application space. On this basis, it can be assumed that this aspect of continuous innovation opens up a large number of possibilities for new improvements to this group of robots. The statement of basic materials. The emergence of this group of robots was conditioned by the requirements of practice, which required the concept of robots to be incorporated into non-industrial and non-production areas where robots would only perform activities that would be useful to humans or to technical and operational systems. For these reasons, the first designs of these robots began to emerge, which have been continuously improved over time and adapted to the needs of practice to such an extent that today they are an integral part of the service industry. Conclusions. Mobile robotic systems are currently under intensive development. Variety brings service activities in service robotics need to use different principles for dealing with their mobility. The most prevalent application of the principle of a wheeled chassis. In terms of theory as well as technical solutions are the most sophisticated wheeled chassis and most widely used in service robotics. This work is developed in the direction of the current service robotics and the essential characteristics and problems associated with the solution that we applied in the educational process.