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Proceedings of the Design Society
Article . 2025 . Peer-reviewed
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Training for transforming: design theory-based training for managing the unknown

Authors: Bordas, Antoine; Gilain, Agathe; Le Masson, Pascal; Thomas, Maxime; Valibhay, Chipten; Weil, Benoit;

Training for transforming: design theory-based training for managing the unknown

Abstract

ABSTRACT:Current transitions, such as digital and ecological ones, bring new challenges for organizations, characterized as unknowns. Addressing them requires new management paradigms for which design-based methods show promise. Yet their organizational implementation remains limited, what this paper investigates. Based on a two-year collaboration with a French healthcare company, the study involved developing, delivering and evaluating a four-day training program. Based on interviews and evaluations from 65 participants, results indicate high satisfaction, significant habit disruption and intent to adopt design-based tools. Due to the development of a common language in the organization and the emphasis on learnings’ co-creation, this training had a transformative power. Thus, highlighting its practical value and opening pathways for exploring its long-term impact on organizational practices.

Keywords

[SHS.EDU] Humanities and Social Sciences/Education, [SHS] Humanities and Social Sciences, [SHS.GESTION] Humanities and Social Sciences/Business administration

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
gold