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https://doi.org/10.1109/ubmk52...
Article . 2021 . Peer-reviewed
License: IEEE Copyright
Data sources: Crossref
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Software Log Classification in Telecommunication Industry

Authors: Ülkü, Onur; Gözüacik, Necip; Tanberk, Senem; Aydm, Muhammed Ali; Zaim, Abdul Halim;

Software Log Classification in Telecommunication Industry

Abstract

Software system admins depend on log data for understanding system behavior, monitoring anomalies, tracking software bugs, and malfunctioning detection. Log analysis based on machine learning techniques enables to transform of raw logs into meaningful information that helps the DevOps team and administrators to solve problems. Al ensures to group similar logs together and keeps periodic logs more organized and sorted, allowing us to get to where we need to look faster. In this paper, we present a log classification system on log data generated by VoIP (Voice over Internet Protocol) soft-switch product. In this way, we targeted to detect the problem, direct it to the relevant department, allocate resources, and solve software bugs faster and more efficiently. Machine learning algorithms such as Linear Classifiers, Support Vector Machines, Decision Tree, Random Forest, Boosting, K-Nearest Neighbors, and Multilayer Perceptron are used for log classification.

Keywords

Support vector machines, Log analysis, Software logs, Classification (of information), Decision trees, TF-IDF, Logistic regression, Random forests, Program debugging, Software bug, Software-systems, Log analytic, Log analytics, Nearest neighbor search, Telecommunication industry, log analytics, TF-IDF, bag of words, logistic regression., Voice/data communication systems, Telecommunications industry, Bag of words, Log data, Machine learning techniques

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
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