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Article . 2025
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Impact of Work-from-Home Policies on Employee Productivity in MSMEs

Authors: Narahari Vani; Venkata Lakshmi Keerthi K; M Poornima;

Impact of Work-from-Home Policies on Employee Productivity in MSMEs

Abstract

The COVID-19 pandemic catalyzed a global shift in work culture, compelling businesses—including Micro, Small, and Medium Enterprises (MSMEs)—to adopt Work-from-Home (WFH) policies. While WFH has become a key component of flexible working arrangements in many large organizations, its impact on productivity within MSMEs remains underexplored. This paper investigates the implications of WFH policies on employee productivity in MSMEs, focusing on emerging markets. Drawing insights from empirical studies and recent literature, the paper examines the mediating role of HRM practices, generational preferences, managerial support, and digital infrastructure in shaping WFH outcomes. Findings suggest that effective telecommuting practices, aligned with employee needs and organizational support, can enhance employee well-being and productivity. However, challenges such as limited ICT adoption, varying levels of digital literacy, and infrastructural constraints hinder optimal outcomes, especially in rural or resource-constrained settings. The study contributes to the growing discourse on sustainable workforce models in MSMEs by offering policy recommendations and identifying future research directions.

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    selected citations
    These citations are derived from selected sources.
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    1
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Average
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
1
Average
Average
Average
Green