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International Journal of Research -GRANTHAALAYAH
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A STUDY OF THE ATTITUDE OF CUSTOMERS AND AGENTS TOWARDS THE PROPOSED INCREASE OF FDI IN THE INSURANCE SECTOR IN CHENNAI METROPOLIS

Authors: Venkataramani.K; Dr. R. Mohan Kumar; Dr. G. Brindha;

A STUDY OF THE ATTITUDE OF CUSTOMERS AND AGENTS TOWARDS THE PROPOSED INCREASE OF FDI IN THE INSURANCE SECTOR IN CHENNAI METROPOLIS

Abstract

This paper describes a study of the attitude of Chennai based consumers and agents towards the proposed increase in Foreign Direct Investment (FDI). The study focuses on the impact of FDI in insurance as perceived by both the customers and agents in terms of viability, service, benefits, and overall benefits vis-a-vis existing scene. A quantitative survey was conducted with a special measuring tool specifically devised for this study. The sample group consisted of Chennai based insurance customers and agents. The results indicated that the customers welcomed the increase in FDI for they perceived better and quicker service, better options, and professionalism in insurance transactions.

Keywords

FDI, insurance, perception, Chennai Metropolis.

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selected citations
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This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
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