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ZENODO
Article . 2023
License: CC BY
Data sources: Datacite
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ZENODO
Article . 2023
License: CC BY
Data sources: Datacite
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The balanced scorecard in hospitals: A systematic literature review.

Authors: Nguyen Thi Linh1*, Le Ngoc Thu2;

The balanced scorecard in hospitals: A systematic literature review.

Abstract

Hospitals are implementing modern administration tools to respond to the changing operating environment to improve operational efficiency. A balanced scorecard is a management tool that helps hospitals establish, implement, and monitor to achieve their strategies and goals by interpreting and developing strategies into goals and specific action programs based on four aspects: finance, customers, internal processes, training, and development. This article aims to evaluate research trends in applying the balanced scorecard in hospitals based on documents in the PubMed database in the years 2015–2023. The results show that there is growing interest in using the balanced scorecard as a strategic management tool in hospitals, with 2022 being the year with the highest number of publications and many journals having published up to four publications on this issue. Finally, keyword analysis identified much content that will be important research points for future research..

Keywords

Balanced scorecard, hospitals, systematic literature review, VOSview.

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selected citations
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This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
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