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Perceived Barriers to Therapeutic Communication among Nurses and Patients A at Tertiary Care Hospital in Lahore

Authors: Hafsa Malik; Kinza Khan; Jannat Bibi; Saira Abdul Raheem; Mehwish Sana; Ayesha Mansha; Ajmal Iqbal;

Perceived Barriers to Therapeutic Communication among Nurses and Patients A at Tertiary Care Hospital in Lahore

Abstract

Abstract: Communication is a mutual process between two or more people. Effective and competent communication is the most significant component when trying to achieve the goal of quality care for patients. The aim of the study was to determine the barriers to therapeutic communication perceived by nurses and patients at a tertiary care hospital in Lahore. A descriptive cross-sectional study design was used. A sample of 220 participants was taken consisting of 110 nurses and 110 patients through the convenience sampling method. Data was collected by using close-ended questions. The results showed that enhanced workload and shortage of staff were the most acknowledged i.e. 50% and 49% respectively. But for patients pain, anxiety and physical discomfort, and privacy disturbance were the most perceived barriers to therapeutic communication with a percentage of 84%. The study concluded that there are multiple factors that hinder the establishment of a rapport between nurses and patients to facilitate therapeutic communication. It is of great significance to resolve these barriers to achieve the goal of providing quality care to patients. Keywords: Barriers, communication, effective, nurses, patients, therapeutic. Title: Perceived Barriers to Therapeutic Communication among Nurses and Patients A at Tertiary Care Hospital in Lahore Author: Hafsa Malik, Kinza Khan, Jannat Bibi, Saira Abdul Raheem, Mehwish Sana, Ayesha Mansha, Ajmal Iqbal International Journal of Novel Research in Healthcare and Nursing ISSN 2394-7330 Vol. 10, Issue 2, May 2023 - August 2023 Page No: 184-187 Novelty Journals Website: www.noveltyjournals.com Published Date: 07-August-2023 DOI: https://doi.org/10.5281/zenodo.8220199 Paper Download Link (Source) https://www.noveltyjournals.com/upload/paper/Perceived%20Barriers%20to%20Therapeutic%20Communication-07082023-1.pdf

International Journal of Novel Research in Healthcare and Nursing, ISSN 2394-7330, Novelty Journals, Website: www.noveltyjournals.com

Keywords

therapeutic, https://www.noveltyjournals.com/upload/paper/Perceived%20Barriers%20to%20Therapeutic%20Communication-07082023-1.pdf, communication, effective, nurses, patients, Barriers

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