The SmartCulTour Toolkit for cultural tourism policy development

descriptionPublicationkeyboard_double_arrow_right Project deliverable , Other literature type 30 Nov 2022 English Publisher:ZenodoFunded by:EC | SmartCulTour

Authors: Smit, Bert; Alhonsuo, Mira; Björn, Ella; Melissen, Frans; Fidelbo, Costanza; Koens, Ko; Miettinen, Satu; +8 Authors

doi: 10.5281/zenodo.8114447 , 10.5281/zenodo.8114448

The SmartCulTour Toolkit for cultural tourism policy development

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Abstract

The SmartCulTour Toolkit for cultural tourism policy development is Deliverable D7.3 of the SmartCulTour Horizon 2020 project and provides an overview of selected and tested arts-based and service design tools and methods for community-participation and co-creation through various stages of the development phase. The pdf version included here provides a static overview of various tools that could be considered by planners, policy makers and DMOs to support participatory development processes. An interactive version is provided at https://smartcultour.maglr.com/toolkit/smartcultour-toolkit The Toolkit includes the following tools: Tools for Discovery and Define stage: The Placemaking tool Q-Sort methodology Stakeholder mapping Persona development tool Customer journey mapping Participatory systems mapping Visitor flow mapping Dynamic House of Quality Tools for Development and Delivering stage: The SmartCulTour Game Benchmarking and Honeycomb mapping Multi-Method process flow Ideation washing machine Destination design roadmapping Strategic roadmap for cultural tourism change Policy round tables for cultural tourism change

Related Organizations

MODUL University Vienna
Austria
KU Leuven
Belgium
Breda University of Applied Sciences
Netherlands
University of Lapland
Finland

Keywords

co-creation methods, participatory methods, service design methods, arts-based methods

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