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O CÓDIGO DE DEFESA DO CONSUMIDOR – CDC E COMPRAS ON-LINE: DIREITOS DO CONSUMIDOR

Authors: Fontenele, Caio Diego; Lima, Rebeka Fontinele; Aguiar, Vera Mônica Queiroz Fernandes;

O CÓDIGO DE DEFESA DO CONSUMIDOR – CDC E COMPRAS ON-LINE: DIREITOS DO CONSUMIDOR

Abstract

O presente artigo tem como objeto de estudo a temática O Código de Defesa do Consumidor – CDC e Compras Online: Direitos do Consumidor. O Código se apresenta com a finalidade de regulamentar/orientar e estabelecer bases para o funcionamento da relação do mercado de consumo. O trabalho tem como objetivo geral ponderar o Código de Defesa do Consumidor em compras online e as principais normas e/ou regulamentos que garantem a seguridade desse tipo de compras ao consumidor; os objetivos específicos englobam explanar o contexto de formação e organização do código de defesa do consumidor e principais normas; compreender as principais garantias de direitos e deveres do consumidor nos processos de compras on-line; discorrer das responsabilidades do fornecedor sobre vendas on-line; enfatizar sobre as medidas para a política nacional do mercado de consumo. Para fins de elaboração, o artigo conta com autores como: Silva Neto (2013), Almeida (2015), Teixeira (2015), Bessa (2021) e Grinover et al (2022). A problemática que orienta a pesquisa: Diante do comportamento de compra online, como se apresenta o Código aos consumidores? No processo metodológico é aplicada a pesquisa bibliográfica a partir de edições atualizadas e obras mais recentes. Assim, compreende-se que o Código é o guardião dos princípios que regem a relação de consumo envolvendo também as práticas de compras online, ou e-commerce.

Keywords

El Código de Defensa del Consumidor. Consumidor. Compras en línea, O Código de Defesa do Consumidor. Consumidor. Compras online, The Consumer Defense Code. Consumer. Online shopping., O Código de Defesa do Consumidor. Consumidor. Compras online

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selected citations
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This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
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