Greetings and thank you for purchasing this book on management of operations. This book will provide you a complete grasp of the concepts and practises of operations management in a contemporary company setting, and it will do so by providing you with a comprehensive understanding of those principles and practises. The planning, organization, and control of the processes and systems that are used to generate products and services are all aspects that fall within the purview of operations management, which is an essential component of every organization. No matter whether you are a student, a working professional, or the owner of a company, having a good grasp of operations management will assist you in making well-informed choices and propel the accomplishment of your organization's goals. This book is developed with an emphasis on practical application, and it will provide you with real-world examples and case studies to assist you in understanding the principles and how they are relevant to current business. The topics covered in this book are presented in an order that makes sense, beginning with an introduction to operations management and moving on to other subjects such as process analysis and improvement, quality management, supply chain management, and project management. The book is organised in a logical sequence. We have also added chapters on operations management in services and operations performance measurement. These chapters emphasise the particular problems of managing operations in service organisations and give techniques for measuring and assessing the performance of operations. Both of these chapters have been included. The purpose of this book is to not only offer you with a comprehensive grasp of the concepts and procedures involved in operations management, but also to provide you with the background information and practical experience you'll need to thrive in this industry. We really hope that you find this book to be educational, entertaining, and useful, and we would be grateful for any comments or ideas you may have.

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