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World Journal of Advanced Research and Reviews
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The role of organizational commitment in mediating the effect of job satisfaction on organizational citizenship behavior and performance

Authors: S. Muhammad Arsan; Rahmat Madjid; Aidin Hudani Awasinombu; Wahyuniati Hamid; Ibnu Hajar; Nursaban Rommy Suleman;

The role of organizational commitment in mediating the effect of job satisfaction on organizational citizenship behavior and performance

Abstract

The purpose of this study was to examine the role of organizational commitment in mediating the effect of job satisfaction on organizational citizenship behavior and the performance of members of the National Police at the Kendari Police. Data collection is done by using questionnaires and documentation. The population of this research is all members of the Kendari Police as many as 800 members, then sampling and producing as many as 89 members. The analytical tool used is SmartPLS 3. The results showed that job satisfaction has a positive and significant effect on organizational commitment at the Kendari Police, Job satisfaction has a positive and significant effect on organizational citizenship behavior at the Kendari Police, Job satisfaction has a positive and insignificant effect on performance at the Kendari Police, organizational commitment has a positive and significant effect on organizational citizenship behavior at the Kendari Police, organizational commitment has a positive and significant effect on performance at the Kendari Police, organizational commitment plays a role in mediating the effect of job satisfaction on organizational citizenship behavior at the Kendari Police, organizational commitment plays a role in mediating the effect of job satisfaction on performance at the Kendari Police.

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Keywords

Job Satisfaction; Organizational Commitment; Organizational Citizenship Behavior; Performance

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
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