The covid pandemic impacted the nation drastically and caused things to stir up in the economy. According to some, the economy was paralyzed, while certain areas of varied sectors reached their peaks. This paper aims to draw focus specifically towards the service sector on a global level post the unforeseeable covid pandemic. There were various factors that affected the service sector and the economy as a whole, both at national and global level which resulted it to become what it is today. The major factors to be examined are the changes in technology, the human resource aspect and the productivity of the sector. This study hopes to provide the scholars, economists, companies, as well as all the people associated with the service sector a way to analyse, understand and introspect the working of service sector and forecast how the future events might lead to further changes in the specified areas of the service sector as well as the service sector as a whole.