The prevalence of multi-morbidity has been on the rise, with a growing number of individuals experiencing the burden of two or more chronic conditions. Patients with multi-morbidity are frequently perceived as a complex and vulnerable group with a high mortality risk and extensive utilisation of healthcare, and they often express dissatisfaction with their care. Globally, primary healthcare institutions endeavour to improve patient-centered care, which is characterised as healthcare that is considerate and adaptable to individual patient preferences, requirements, and principles, with patient values directing all clinical decisions.