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Influence of Product Familiarity on Consumer Preference of Soft Drinks in Coca Cola Beverages Africa in Nakuru East Sub-County Kenya

Authors: Wambua Alice Muka; Dr. Margaret Waruguru;

Influence of Product Familiarity on Consumer Preference of Soft Drinks in Coca Cola Beverages Africa in Nakuru East Sub-County Kenya

Abstract

{"references": ["Anojan, V. & Subaskaran, T. (2015). Consumer's Preference and Consumer's Buying Behaviour on Soft Drinks: A Case Study in Northern Province of Sri Lanka. Global Journal of Management and Business Research: E Marketing, 15(2), 11-33.", "Erika, H. (2012). Product Attributes and Preferences. A study of Product Attribute Preferences of Consumer and Preferences and Preference Stability. Retrieved from: https://www.researchgate.net/publication/312916365", "Hawkins, I., & Mothersbaugh, D.(2010). Consumer behaviour: Building marketing strategy (11th ed.). New York, NY: McGraw Hill.", "Ubeja, S., & Patel, R. (2014). Consumer Preference Towards Soft Drinks: A Perceptual Study. Pacific Business Review International, 6(9), 80-86.", "Baker, M. (2013). The Marketing Book, (5th Ed), published by Butterworth-Heinemann An imprint of Elsevier Science Linacre House, Jordan Hill, Oxford OX2 8DP 200 Wheeler Road, Burlington MA 01803.", "Belch, E. & Belch, E. (2013). Advertising And Promotion: An Integrated Marketing Communication Perspective (4th Ed). Mc Graw Hill.", "Nashath, R., & Vignesh, P. (2014). A Study On Impact Of Various Factors On Customer Preference Towards Soft Drinks. Journal of Business and Management, 37-41.", "Kelley, L., Power, G., & Wimbush, D. (2012). Determinants of disciplinary practices in low-income black mothers. Child Development, 63, 573\u2013582."]}

Coca cola beverages Africa faces the problem of identifying the brands of the company that are less consumed and the reasons why sales fluctuate in different sales periods. This study investigated the influence of product familiarity on consumer preference of soft drinks in coca cola beverages Africa in Nakuru East Sub-county, Kenya. The study adopted cross sectional survey research design. The study targeted the customers of soft drinks in retail outlets. The study sampled 384 customers. Further a research questionnaire was used as the primary data collection instrument. Data was collected using drop and pick method. The collected data was analysed using Statistical Package for Social Sciences (SPSS). The data was examined using both descriptive and inferential statistics. Findings from the study indicated that product familiarity significantly accounted for 27.5% of the total variation in consumer preferences of soft drinks in Coca Cola beverages Africa. The study concluded that product familiarity has significant influence on consumer preference of soft drinks in coca-cola beverages Africa in Nakuru East Sub-county Kenya. The study recommended that the company should pay attention to product branding as well as improving product familiarity to ensure that consumers are aware of the product existence.

Keywords

Coca Cola Beverages,, Product Familiarity, Soft Drinks, Nakuru, Consumer Preference,

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This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
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influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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