Social sustainability is a beneficial approach to tracking and comprehending the effects of business on representatives, value chain employees, consumers, and nearby networks. Organizations that promote social sustainability value their relationships with people, networks, and communities. Social responsibility has proven to be critical for their core business operations, and they understand how their activities affect people. Collaboration has a human cost. A socially responsible organisation would value the safety and security of its employees in a specific industry. It will not jeopardise the health and safety of its employees by requiring them to work in an unsafe structure. This study focuses on the social sustainability in the hotel industry. According to the studys findings, many employees do not receive their pay cheques on time. Some hotels should ensure that their employees work in a secure environment. People have also agreed that they are capable of being socially sustainable. They have stated that social sustainability in the industry is extremely important to their company. Proper working conditions, as well as providing employees with health insurance, will motivate and encourage them. As social sustainability is important in all industries because it aids in long-term development, having social sustainability in the hotel supply chain can help the organisation reach great heights, as there is a saying that treat employees well they are the ones who get you the business.