This is a set of policy recommendations designed to assist cultural heritage institutions (CHIs) in fulfilling their public mission in the digital realm: to further the democratic and community-focused digital transformation of CHIs, and to support access to, and the reusability of, digital cultural heritage, to better prepare CHIs for the digital transformation. The recommendations are authored by inDICEs1, a Horizon 2020 research project, however it is the end result of an inclusive, collaborative process led by inDICE partners and over fifty Europe-based heritage professionals. The recommendations come in the context of major transitions under way in the cultural heritage sector (with COVID-19 spurring the need for new, hybrid models) and are intended to be implemented at the local, national, or European level by the key stakeholders of digital cultural heritage policies.