The TURNkey concept model is being developed over three cycles of participatory action research (PAR). This report describes the process and findings of the 2nd PAR cycle in the TURNkey project. In light of these findings, the report reviews the end-user use cases that were developed for TURNkey during the 1st PAR cycle (which have been reported in D2.6) and revises them in light of the discussions with end-users and TURNkey scientists, engineers and software developers that occurred during the 2nd PAR cycle. The report lays the foundation for the 3rd and final round of PAR that will be conducted for TURNkey. It will also inform TURNkey deliverable D7.7, which will provide end-users with an (exemplar) model Business Continuity and Resilience Plan (BCRP) and Disaster Management Plan (DMP) framework for integrating the TURNkey FWCR platform into their disaster management planning process. This report provides the following: Review of the key lessons from the 1st PAR Cycle Online workshops with potential end-users using a virtual demonstrator (process and findings) SWOT analysis with TURNkey scientists and engineers (process and findings) TURNkey application workshop around a hypothetical hospital scenario (process and findings) Consortium-wide reflection on findings from the 2nd PAR Cycle (process and findings) Revised end-user use cases Revised table of TURNkey features, what end-users want vs what is possible and in scope A revised version of the FWCR concept model A conclusion and next steps

This report is intended as an internal working report for use by members of the TURNkey project in the development of the TURNkey FWCR platform. The report should be considered as a work in progress which will be amended and modified throughout the TURNkey project to reflect emerging issues identified through the 3rd PAR cycle.