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Responsabilidad social corporativa y redes sociales: el caso de Antena 3 Noticias y Fundación Mutua Madrileña contra el maltrato

Authors: Navarro-Beltrá, Marián;

Responsabilidad social corporativa y redes sociales: el caso de Antena 3 Noticias y Fundación Mutua Madrileña contra el maltrato

Abstract

Las organizaciones deben dar a conocer a sus públicos las acciones de responsabilidad social corporativa que realizan con el propósito de mejorar su reputación. Para ello las redes sociales resultan especialmente relevantes. Así, el objetivo de este trabajo se basa en analizar la comunicación efectuada a través de Twitter y de Facebook por Antena 3 Noticias y Fundación Mutua Madrileña, con relación a la iniciativa de responsabilidad social “Contra el Maltrato: Tolerancia Cero”, que trata de erradicar la violencia de género. Para analizar esta comunicación se realiza un análisis de contenidos de las publicaciones insertadas en dichas plataformas durante cinco meses. Los principales resultados indican que no se está aprovechando todo el potencial dialógico que ofrecen las redes sociales para interactuar con los seguidores.

Keywords

violencia de género, redes sociales, comunicación digital, responsabilidad social corporativa, maltrato

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
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