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List of fifty-nine articles retrieved from Web of Science, Google Scholar, and Scopus databases upon search inquiries with "robot," "hotel," and "hospitality" keywords. Data collection between October 2021 and March 2022. Figures of analysis in three clusters: robot*-customer relationship, robot-employee relationship, and robot-firm relationship.
robot, hotel, hospitality
robot, hotel, hospitality
| selected citations These citations are derived from selected sources. This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 0 | |
| popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Average | |
| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Average | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Average |
| views | 19 | |
| downloads | 22 |

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