This paper presents a flood impact assessment following a storm event during early October 2021 in Newcastle upon Tyne, UK. Floods represent one of the most catastrophic natural hazards worldwide. While flood hazard maps help to identify areas at risk and to prepare emergency response plans, they mostly provide static information (e.g. flood extent for a 1 in 30 year flood). This research develops a model that integrates various statistical and spatial data from heterogeneous sources into a hazard map and augments it with dynamic real-time data from internet-enabled devices to improve analysis and decision support for impact assessment.