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doi: 10.5281/zenodo.60763
The main objective of this paper is to succinctly communicate the idea behind global outsourcing market and what motivates an organisation to outsource. Over the years, the outsourcing market has experienced tremendous growth. There are wide varieties of services offered by vendors who cater the needs of huge market players. As coin has two sides, there are substantial reasons against outsourcing as well. Organisations over reliance on outsourcing may also lead to disastrous consequences. So, Intensive information gathering about the client before making the bid will be beneficial as there is clarity of the operational terms required. The present paper throws light on the issues that are needed to be addressed before signing an ICT outsourcing deal.
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