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PREDICTING MALL EQUITY: A MODERATED MEDIATED MODEL OF MALL IMAGE AND SERVICE QUALITY FROM A VALUE THEORY PERSPECTIVE

Authors: Abu ELSamen, Amjad; Al-Imamy, Saifeddin; Algharabat, Raed S.; AL Ali, Maytha;

PREDICTING MALL EQUITY: A MODERATED MEDIATED MODEL OF MALL IMAGE AND SERVICE QUALITY FROM A VALUE THEORY PERSPECTIVE

Abstract

This paper empirically tests a moderated mediated model of the effect of hedonic shopping value on the relationship between mall image dimensions and mall equity. The data was collected through a questionnaire from a sample of malls’ shoppers in Amman, Jordan. Structural equation model was used to estimate the path relationship in our model. The findings suggest that utilitarian value, awareness, and mall environment all directly affect perceived quality which in turn leads to higher perceptions of mall equity. The findings also support the moderating role of hedonic value on these relationships.

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mall equity, moderation mediation, emerging market, mall image, mall equity, shopping values, mall image, moderation mediation, emerging market., shopping values

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This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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