A new situation in the form of Global pandemic COVID -19 (Coronavirus Disease 2019) has appeared in the foreground. Globally, societies are acclimatizing to this new reality with social, cultural, economic, and educational implications. Most governments around the world have temporarily closed educational institutions in an attempt to contain the spread of the COVID-19 pandemic. To mitigate the impact of these closures, educational institutes around the world including in India are adopting ICT tools for digital learning and making educators & students mindful of the various digital/e-learning platforms. This research paper aims at studying the scenario in India for use of ICT tools in teaching and learning processes during the global pandemic. The study has been done with both educators and learners to ascertain the true scenario of the use of ICT tools and the effectiveness of the same on the education system. The major aim of this study is to find out factors affecting the use of ICT in education and to provide for future research in the same direction. The study also aims at finding the awareness of ICT tools among the trainers/ educators and students/learners. It was found out that due to pandemic and subsequent lockdown, students and teachers have to use these tools to avoid any kind of loss in the teaching-learning progress. Video Conferencing Platform “Zoom” is the most used application during this pandemic and is mostly used by students in their teens (Age range?). The study has given leads to further investigation on ICT usage in the Indian scenario.