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Lien entre le capital réputation et la performance financière : Approche par la théorie des parties prenantes et la théorie des ressources

Authors: Hanane AAMOUM; Badreddine GBAOUI;

Lien entre le capital réputation et la performance financière : Approche par la théorie des parties prenantes et la théorie des ressources

Abstract

La réputation d’une entreprise est un atout majeur pour faire face au phénomène d’intensification de la concurrence. Une réputation adéquate procure à l’entreprise un ensemble d’avantages concurrentiels tels (Accessibilité aux marchés, réduction des couts de production, fidélisation de la clientèle ou encore atteinte d’une performance financière adéquate). Afin d’acquérir une réputation, les entreprises sont dans l’obligation d’être à l’écoute des attentes des parties prenantes déterminatrices de leurs réussites ou de leurs échecs. Pour cela, la mobilisation des ressources que possède l’entreprise est essentielle. Dans ce papier, nous présenterons les fondements théoriques de la réputation d’une entreprise ainsi que les axes qui la construise. Ensuite, nous nous efforcerons de faire un détour sur la notion de performance financière ainsi que ses indicateurs. Enfin, un benchmark des modèles développés sur la relation entre la réputation d’une entreprise et sa performance financière s’avère obligatoire afin de confirmer ou d’affirmer l’existence d’une relation entre ces deux notions.

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Keywords

Parties prenantes ; Ressources ; Réputation ; Performance ; Finance

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
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