Electronic Government (E-government) services play a vital role in measuring the economic development in any country. Public administrations pursue online existence to provide services and information to their stakeholders. Challenges in implementing these E-government services have always been of great interest for research studies in the field. This explains why government websites are under continuous evaluation, from different perspectives, worldwide. The Egyptian government has acknowledged the importance of providing E-government services since 2004. By applying E-government services amongst its public administration, the Egyptian government has been seeking economic and social development. This research paper provides a comprehensive evaluation of the online progress of the Egyptian ministries using the five staged E-government Model outlined by the United Nations- UN Web Presence Measurement Model (2001). The new application of the model is considered the benchmark to evaluate the progress of these E-government websites. Findings revealed that out of the thirty four ministries, and other government agencies functioning under cabinet, in this administration, a total of four ministries have reached the ‘Transactional presence’, stage four, while fifteen ministries have reached the ‘Interactive Presence’, stage three, in the model provided. The remaining fifteen ministries are still in stage two, ‘Online Presence’, and stage one, ‘Emerging Presence’ with no real services provided to the citizens. Finally, the results also revealed that none of the governmental websites have reached the ‘Seamless Interaction’, stage five. Thus, the Egyptian government websites are considered an undeveloped websites. They are still incapable of effectively interacting or delivering services to the citizens. Reaching the ‘Seamless Interaction’ stage is foreseen as unattainable in the near future.

Case of Egypt