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As times change, consumption behavior is entering a new phase, especially in the technological era. It's hard to guess what products or services are in demand. Even consumption models or styles change, making things more difficult. Of course this impact, already felt. The number of closed shops, malls, supermarkets is evidence that the digital era provides a space for consumer democracy. Then there is only one way, namely marketing reform. This research was conducted to identify and analyze consumption behavior in the digital age, in order to increase sales. Of course, the immediate expected effect is to be able to make new marketing policies as a logic to thinking. A qualitative approach was chosen to describe the purchase behavior in real terms. By asking a few random questions to respondents about online retail purchases. Approximately 100 respondents were selected through certain criteria to see the symptoms. The results show that consumers in this era are ready with an online purchasing model. The basic reason is convenience. The convenience referred to relates to marketing attributes such as being able to be done anywhere, saving time and money, lower prices, flexible payment methods, and more friendly service
Ease, Efficiency, Price, Payment flexibility, Service Excelence
Ease, Efficiency, Price, Payment flexibility, Service Excelence
| selected citations These citations are derived from selected sources. This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 4 | |
| popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Top 10% | |
| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Average | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Average |
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