Today the forefront technology comes with suitably understandable statements of how it will impact and change everything. Chatbot are very powerful conversational interface tools to solve the user problems when provided with proper context. The growth of messaging platforms is creating a whole new space for organizations to interact with visitors. Through chatbots you can instantly connect and reply to a wide range of questions. Chatbots can be designed to respond instantly but also it makes comfortable and offering a good impression about a place. Chatbot provides immediate responses that simply not possible on website or on any other apps. If you are visiting to a museum and want to know at what time it closes, you are not going to install an app for it. Similarly, websites have information but you will be ending up with some strange menu to figure out where closing times are. The context (content) plays the very important role when trying to resolve a specific problem within a tightly defined context. The chatbot can make safe hypothesis, if the query provide by the user is general not specific. Development of chatbot is thus a dynamic process. Over the course of their interactions with users, the bots get smarter and allows the business to offer improved services and user experiences.

{"references": ["Md. Shahriare Satu, Tajim Md. Niamat Ullah Akhund, Mohammad Abu Yousuf (February 2017), \"Online shopping management system with customer multi-language supported query handling AIML chatbot\", Student Conference of Science and Engineering, Dhaka, Bangladesh", "Sameera A. Abdul-Kader, Dr. John Woods (2015), \"Survey on chatbot design techniques in speech conversation systems\", Inter. J. of Adv. Comp. Sci. and Appl., Volume 6, Issue 7, pp. 72\u201380, DOI: 10.14569/IJACSA.2015.060712", "Ramya Ravi (19\u201322 September, 2018), \"Intelligent chatbot for easy web-analytics insights\", International Conference on Advances in Computing, Communications and Informatics (ICACCI), Bangalore, India", "Lisa N. Michaud (2018), \"Observations of a new chatbot\", IT Profess., Volume 20, Issue 5, pp. 40\u201347, DOI: 10.1109/MITP.2018.053891336", "Jincy Susan Thomas, Seena Thomas (2018), \"Chatbot using gated end-to-end memory networks\", Inter. Res. J. of Eng. and Tech. (IRJET), Volume 5, Issue 3, pp. 3730\u20133735"]}