Analysis of IT infrastructure requirements in supporting operations at PT. XYZ which is engaged in social insurance is very much needed as a form of proactive process needed to reduce the risks associated with the reliability of existing IT infrastructure. IT infrastructure needed by companies is hardware devices that are formed into one system. The revamping process is not only done on IT infrastructure, but also on the main applications used for operational processes. In reforming IT infrastructure, needs analysis is needed, while the stages of this analysis are; 1) internal study of needs, 2) analysis of infrastructure alternatives and identification of initial needs, and 3) adjustment of specifications and capacity estimates. In order for this analysis to be measurable and objective, a methodology that can be accounted for is needed, that is, using a SWOT analysis to determine the existing problems and what is really needed to get a solution to the problem. The results of this analysis are, providing technology recommendations in the form of forward architectural design and the need for IT infrastructure specifications at PT. XYZ. The results of the analysis of the ratio of the required database and storage server capacity are 2.3529 with an annual average growth of 13% obtained from the calculation of capacity estimates. There are also non-viable IT infrastructure devices (end of life / end of suppot) of 42 units from 80 units of equipment or 52.5%, from the analysis of PT. XYZ. Based on this analysis, the IT infrastructure of PT. XYZ is currently unable to support the creation of reliable infrastructure, so it is necessary to reform infrastructure that is very critical.