No doubt India is one of the fastest developing countries in the world but still it has a long way to go. Here in India more than 22% of the population are living below poverty line (according to data released by Planning Commission in 2013) and this percent of population does not have an access to all the facilities like education, health, etc. There is deprivation of food, health facilities, education etc. Social workers working in medical settings often find that people do not have access to medical facilities. They don?t have the exact knowledge of facilities available within the existing setting. There is a gap of communication which tends to widen the distance between patients and the available facilities from which they can be immensely benefitted. Medical social worker makes an effort to fill in that gap by having one on one conversation with the patient and the family so that they have an access to all the facilities and are benefitted by them and help them to regress their influenced concerns. This paper hearkens the role of medical social workers in assisting such patients and their families to face and handle the post diagnosis period in a better way.