A neutrosophic set was proposed as an approach to study neutral uncertain information. It is characterized through three memberships, T , I and F, such that these independent functions stand for the truth, indeterminate, and false-membership degrees of an object. The neutrosophic set presents a symmetric form since truth enrolment T is symmetric to its opposite false enrolment F with respect to indeterminacy enrolment I that acts as an axis of symmetry. The neutrosophic set was further extended to a Q-neutrosophic soft set, which is a hybrid model that keeps the features of the neutrosophic soft set in dealing with uncertainty, and the features of a Q-fuzzy soft set that handles two-dimensional information. In this study, we discuss some operations of Q-neutrosophic soft sets, such as subset, equality, complement, intersection, union, AND operation, and OR operation. We also define the necessity and possibility operations of a Q-neutrosophic soft set. Several properties and illustrative examples are discussed. Then, we define the Q-neutrosophic-set aggregation operator and use it to develop an algorithm for using a Q-neutrosophic soft set in decision-making issues that have indeterminate and uncertain data, followed by an illustrative real-life example.