In this document we report on the work in work package 5 that relates to the recording, structuring and use of user experiences with the PAL system. This deliverable focusses on those aspects of the PAL system that relate to the development of what can be called an artificial episodic memory for the PAL agent, in order to personalize and adapt its functioning to the user, as well as provide a coherent service over time and location (hospital and at home). Parts of the work summarized in this deliverable have already been reported upon in other deliverables (most notable the deliverables from work package 4 and work package 2) as these work packages focus on the strategic use of the data (WP 2) and the data storage format and formalism (WP 4). As such this deliverable is kept succinct on purpose as to not repeat information that has been given already. We focus here on novel developments, and on a coherent view of the activities that have been undertaken in the last period to leverage the data that now can be stored and structured.