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Mediación tecnológica de la interacción social y riesgos de su instrumentalización: el caso de la plataforma Facebook

Authors: Moreno Muñoz, Miguel;

Mediación tecnológica de la interacción social y riesgos de su instrumentalización: el caso de la plataforma Facebook

Abstract

Las redes sociales en línea (OSN) se han constituido en mediadores ineludibles de las dinámicas de interacción social. Plataformas como Facebook han crecido integrando servicios que las convierten en ecosistemas de ocio, consumo y negocio en la práctica imprescindibles para un tercio de la población humana. Partiendo de un estudio contextualizado de las brechas de seguridad e incidentes conocidos entre 2014 y 2018, mi trabajo analiza los riesgos de una instrumentalización de Facebook a gran escala por actores privados y estatales bajo una triple hipótesis: (1) se agravaron o materializaron en gran parte como resultado del diseño y características implementadas en la plataforma Facebook; (2) dichas características iban estrechamente ligadas a su núcleo de negocio, una vez definido y explotado con éxito; y (3) la política de adquisiciones de empresas o servicios de terceros —Instagram y WhatsApp, entre otros— reforzó su orientación como servicio global bajo criterios de rentabilidad, en detrimento de las garantías para la privacidad de los usuarios y la fiabilidad de la plataforma. Entre otros resultados, se identifican aspectos ligados al diseño/gestión de las OSN que pueden condicionar negativamente la calidad del debate público a diversas escalas y demandarían ajustes en el marco regulador.

Online Social Networks (OSNs) have become inescapable mediators of social interaction dynamics. Platforms such as Facebook have grown integrating services that turn them into ecosystems of leisure, consumption and business, in practice essential for a third of the human population. Based on a contextualized study of known security breaches and incidents between 2014 and 2018, my work analyzes the risks of a large-scale instrumentalization of Facebook by private and state actors under a triple hypothesis: (1) such risks worsened or materialized largely as a result of the design and features implemented in the Facebook platform; (2) those features were closely linked to its core business, once defined and successfully exploited; and (3) the policy of acquisitions of companies or services from third parties -Instagram and WhatsApp, among others- reinforced its orientation as a global service under profitability criteria, in detriment of the guarantees for users' privacy and the platform's reliability. Among other results, some aspects linked to the design/management of OSNs with broad social implications are identified, and would require substantial adjustments in the regulatory framework.

Grupo de investigación Antropología y Filosofía (SEJ-126). Universidad de Granada.

Departamento de Antropología, Geografía e Historia. Universidad de Jaén.

Departamento de Filosofía II. Universidad de Granada.

Country
Spain
Keywords

social control, social networks, Facebook, privacidad, Online Social Networks, 720703, security, privacy, 611414, seguridad, 611413, 590212, control social, redes sociales, 120304

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popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
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influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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impulse
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