This dataset contains product review and rating data collected from the Tokopedia e-commerce platform using web scraping techniques. The dataset is provided in CSV format and includes information related to product reviews and customer ratings. It can be used for exploratory data analysis, sentiment analysis, customer satisfaction research, text classification, and machine learning applications. This dataset is intended to support academic research and educational purposes in the fields of e-commerce, data science, natural language processing, and customer behaviour analysis. The data were collected from publicly accessible information, and users are responsible for ensuring that their use complies with applicable laws, platform policies, and ethical research practices.