In many real-life situations, it is often observed that the degree of indeterminacy (neutrality) plays an important role along with the satisfaction and dissatisfaction levels of the decision maker(s) (DM(s)) in any decision making process. Due to some doubt or hesitation, it may necessary for DM(s) to take opinions from experts which leads towards a set of conflicting values regarding satisfaction, indeterminacy and dis-satisfaction level of DM(s). In order to highlight the above-mentioned insight, we have developed an effective framework which reflects the reality involved in any decision-making process.