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THE ROLE OF ARTIFICIAL INTELLIGENCE IN THE TRANSFORMATION OF FINANCIAL SERVICES IN UZBEKISTAN

Authors: Mirzaakhmedova, Sabokhat;

THE ROLE OF ARTIFICIAL INTELLIGENCE IN THE TRANSFORMATION OF FINANCIAL SERVICES IN UZBEKISTAN

Abstract

This study examines the role of artificial intelligence (AI) in transforming financial services, with a focus on Uzbekistan. AI technologies such as machine learning and predictive analytics improve operational efficiency, customer service, and decision-making processes. The study highlights the importance of AI in credit scoring, fraud detection, and digital financial services, which enhance financial inclusion and reduce transaction costs. At the same time, challenges such as data privacy, ethical concerns, and regulatory issues are analyzed. The research concludes that effective implementation of AI requires strong digital infrastructure, skilled human capital, and appropriate regulatory frameworks to ensure sustainable financial development.

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