This study evaluated the operational efficiency and effectiveness of the Quezon City Fire District (QCFD) in responding to emergencies, particularly in emergency medical services, firefighting operations, fire safety enforcement, rescue services, and disaster management. Using the descriptive method of research, the study involved 190 respondents composed of Bureau of Fire Protection personnel, fire volunteers, barangay fire brigade members, and stakeholders from private companies, schools, and other sectors. Data were gathered through validated questionnaires distributed online and were analyzed using frequency, percentage, rank, weighted mean, analysis of variance, and Pearson r correlation. Findings revealed that BFP personnel, fire volunteers, and barangay fire brigade members perceived the QCFD as very effective in all five areas, while stakeholders assessed it as effective. Significant differences were found in respondents’ perceptions when grouped according to age and training attended, but no significant differences were noted according to sex, educational attainment, and rank. Significant differences were also observed among respondent groups across the five operational areas. The major problems encountered were insufficient equipment for firefighting, rescue services, disaster management, emergency medical services, lack of fire trucks, limited coordination with other organizations, and inadequate mandatory training. A significant weak negative relationship was found between problems encountered and perceived effectiveness, indicating that increased operational problems lowered perceptions of emergency response effectiveness. Based on the findings, the study proposed an intervention program focused on improved community engagement, intensive fire safety education, stronger collaboration with stakeholders, enhanced training, and the provision of sufficient modern equipment to strengthen QCFD emergency response.