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ZENODO
Article . 2026
License: CC BY
Data sources: ZENODO
ZENODO
Article . 2026
License: CC BY
Data sources: Datacite
ZENODO
Article . 2026
License: CC BY
Data sources: Datacite
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Evaluating Patient Safety Policy Implementation in a Middle-Class Private Hospital in Indonesia

Authors: Siska Putri Utami1*, Sastrawan Sastrawan2, Karjono Karjono3, Lalu Sulaiman4, Menap Menap5, Saimi Saimi6;

Evaluating Patient Safety Policy Implementation in a Middle-Class Private Hospital in Indonesia

Abstract

Patient safety remains a critical component in the delivery of high-quality healthcare globally. Despite the existence of formal patient safety management policies in many Indonesian hospitals, challenges in policy implementation persist, affecting overall patient safety outcomes. This study aims to analyze the implementation of patient safety management policies at a private hospital in Indonesia (Hospital X) using a qualitative descriptive approach grounded in the Donabedian framework, focusing on input, process, and output dimensions. Data were collected through purposive in-depth interviews with key informants and analyzed via data reduction, display, and conclusion drawing. Findings reveal that although the hospital has established policy documents and organizational structures to support patient safety, the dissemination and operational understanding of these policies remain limited. Positive factors include an active patient safety committee and ongoing internal training, while challenges such as underreporting of incidents, lack of incentives, and suboptimal interprofessional communication were identified. The study concludes that the implementation of patient safety policies is underway but not yet optimal, emphasizing the need to strengthen safety culture, improve training programs, and develop an incident reporting system free from punitive perceptions. Management support and continuous monitoring are essential to enhance patient safety outcomes. These findings contribute valuable insights for healthcare institutions aiming to improve patient safety policy execution.

Keywords

Patient Safety; Policy Implementation; Healthcare quality;Donabedian model

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average