
Generative AI has turned online video into a high-stakes environment, triggering a collapse in digital trust. To manage User-Generated Content, publishers are adopting "agentic pipelines"—multi-step AI systems autonomously invoking tools to execute cascading moderation decisions. However, their opacity introduces severe accountability risks. In this position paper, we argue the HCXAI community must shift toward designing for calibrated reliance within "Trust-to-Action Moments". Explainability must serve two stakeholders: editorial moderators overseeing auto-publishing, and end-users needing transparent provenance for relational engagement. Drawing on the Vialog moderAId pipeline feasibility study, expert publisher interviews (N=8), and an experimental study on Psychological Ownership (N=499), we propose three sociotechnical requirements for agentic explainability: explainable traceability, configurable sensitivity, and progressive delegation. We provoke the community to move beyond single models, designing instead friction-tuned verification flows as accountability infrastructure for digital discourse.
Proceedings of the CHI 2026 Workshop on Human-Centered Explainable AI (HCXAI); April 13–17, 2026; Barcelona, Spain.
Calibrated Reliance, Video Moderation, Human-Centered Explainable AI
Calibrated Reliance, Video Moderation, Human-Centered Explainable AI
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