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Article . 2026
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Emotional Intelligence in Media and Communication: A Framework for the Digital Age

Authors: Dr. Sangle Sandip Nanasaheb; Dr. Sontakke Dnyandeov Manik;

Emotional Intelligence in Media and Communication: A Framework for the Digital Age

Abstract

Media and communication systems increasingly shape not only public knowledge but also emotional experience. In a digitally connected world, information is transmitted rapidly, often framed in ways designed to evoke strong affective reactions. Emotional Intelligence (EI)—the capacity to recognize, understand, manage, and utilize emotions constructively—has therefore become central to responsible media consumption and communication practices. This paper examines the relationship between emotional intelligence and contemporary media environments, exploring how EI influences message production, interpretation, social interaction, and civic engagement. By integrating psychological theory with communication studies, the paper argues that emotional intelligence functions as both a protective mechanism against emotional manipulation and a developmental tool for fostering empathy, ethical discourse, and media literacy in digital spaces.

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    popularity
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    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average