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ZENODO
Article . 2026
License: CC BY
Data sources: ZENODO
ZENODO
Article . 2026
License: CC BY
Data sources: Datacite
ZENODO
Article . 2026
License: CC BY
Data sources: Datacite
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Effectiveness Of Emotional Advertising In Brand Recall: A Study With Special Reference To Cadbury Dairy Milk

Authors: Venkatesh K; Mr.C. Rahuram;

Effectiveness Of Emotional Advertising In Brand Recall: A Study With Special Reference To Cadbury Dairy Milk

Abstract

Advertising has evolved from a mere transactional tool to a powerful emotional conduit that shapes consumer perceptions and behaviors. In the fast-moving consumer goods (FMCG) sector, emotional advertising has become a cornerstone strategy for building brand loyalty and enhancing brand recall. This study examines the effectiveness of emotional advertising in fostering brand recall, with a focused analysis on Cadbury Dairy Milk, one of India\\\'s most iconic chocolate brands. The research investigates how emotional cues embedded in advertisements — including nostalgia, joy, love, and familial warmth — influence the depth and durability of brand memory among consumers. A descriptive and analytical research design was adopted, employing a structured questionnaire administered to 150 respondents across urban demographics. The findings reveal that emotionally charged advertisements not only outperform rational or information-based advertisements in recall but also strengthen brand identity and consumer affinity over time. Cadbury\\\'s long-running campaigns such as \\\'Kuch Meetha Ho Jaaye\\\' and \\\'Real Taste of Life\\\' were found to have exceptionally high spontaneous recall rates, suggesting that consistent emotional messaging creates enduring mental imprints. The study further explores the mediating role of emotional intensity, repetition frequency, and storytelling quality in shaping recall outcomes. Managerial implications are discussed for advertising professionals and brand strategists aiming to leverage emotional intelligence in campaign design. The study contributes to the growing body of literature on affective advertising and consumer neuroscience, offering actionable insights for achieving sustainable competitive advantage through emotional brand equity.

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green